Privacy policy

Our privacy policy, in line with the recommendations of the French National Commission on Information Technology and Civil Liberties (CNIL), aims to inform users of the website https://www.chemoform.fr of the commitments and measures taken by our company to ensure compliance with the personal data of visitors, users, and customers.

It has been established in accordance with the provisions of the French Data Protection Act of 6 January 1978, the European General Data Protection Regulation (GDPR) of 23 May 2018, and the Law transposing the European Personal Data Protection Regulation (GDPR) of 20 June 2018. Under the following articles, the terms "Personal Data" or "Data", "Processing", "Data Controller" have the definition assigned to them by the GDPR (Article 4).

1 – DATA COLLECTED

CHEMOFORM AG collects and processes only the data strictly necessary for the purposes for which it is processed. We commit to our users not to process data for purposes other than those mentioned below. If we were to offer a new service on our website that requires the collection and processing of your data, we commit to obtaining the user's consent again before offering this new service.

2 – PURPOSE OF PROCESSING

CHEMOFORM AG collects user data so that users can benefit from certain specific services. The processing purposes are as follows:

Contacting CHEMOFORM AG:A contact form is available on our website to reach our company. Therefore, in order to best handle your request, we collect your email address as well as the information related to your request, where applicable.

Browsing our website:CHEMOFORM AG collects your browsing information for statistical study purposes only. We invite you to refer to our cookie policy.

Preventing and combating computer fraud (spamming, hacking, etc.): computer equipment used for browsing, IP address, password.

Whenever our site processes personal data, it takes all reasonable steps to ensure the accuracy and relevance of personal data with regard to the purposes for which it processes them.

3 – ACCESS TO DATA

The data we collect on our site is for our exclusive use. Your personal data is not shared with third parties and is only accessible to authorized employees of our company.

The data controller is CHEMOFORM AG, reachable at the following address: contact@cf.group. As the data controller, it agrees to comply with the applicable legal framework. In particular, it is responsible for providing prospects, customers, and users with complete information on the processing of their personal data, and for maintaining a processing register that reflects reality.

4 – NON-DISCLOSURE OF PERSONAL DATA

Our Site shall not process, host, or transfer the Information collected on its Customers and users to a country located outside the European Union or recognized as "non-adequate" by the European Commission without first informing the customer.

However, CHEMOFORM AG remains free to choose its technical and commercial subcontractors, provided they offer sufficient guarantees with regard to the requirements of the General Data Protection Regulation (GDPR: No. 2016-679).

Our Company commits to taking all necessary precautions to preserve the security of the Information, particularly to ensure that it is not disclosed to unauthorized persons.

The User's Personal Data may be processed by subsidiaries of our Company and subcontractors (service providers), exclusively to fulfill the purposes of this policy.

5 – DATA SECURITY AND INCIDENT NOTIFICATION

To ensure the security and confidentiality of Personal Data and Personal Health Data, our site uses networks protected by standard tools such as firewall, pseudonymization, encryption, and password protection.

Our site and our company have taken all useful and necessary precautions, in line with the state of the art in this matter, to protect your information in a secure environment in order to avoid any destruction, loss, alteration, disclosure, or unauthorized access.

We commit to ensuring the confidentiality of your data and not transmitting it to third parties without your prior knowledge and your express, tacit, and written consent.

Despite all efforts made, no method of transmission over the Internet and no method of electronic storage is completely secure. We therefore cannot guarantee absolute security. If we became aware of a security breach, we would notify the affected users so that they could take appropriate action. Our incident notification procedures take into account our legal obligations, whether at national or European level.

Should the integrity and confidentiality of your data be compromised, the data controller commits to following the procedures established under the French Data Protection Act of 6 January 1978 and the European Data Protection Regulation ("GDPR").

6 – DATA RETENTION

We do not exceed the legal data retention periods, and your data is kept only for the time necessary to process the purposes for which it was collected.

7 – RIGHTS OF INDIVIDUALS

Under the legal provisions of the French Data Protection Act of 6 January 1978 and the European Data Protection Regulation ("GDPR"), users of the website https://www.chemoform.fr have the following rights:

Right of access (Article 15 GDPR) and rectification (Article 16 GDPR), update, completeness of User data;

Right to erasure or to lock User personal data (Article 17 GDPR), when it is inaccurate, incomplete, ambiguous, outdated, or whose collection, use, disclosure, or retention is prohibited;

Right to withdraw consent at any time (Article 13-2c GDPR);

Right to restrict processing of User data (Article 18 GDPR);

Right to object to the processing of User data (Article 21 GDPR);

Right to portability of data that Users have provided, when this data is subject to automated processing based on their consent or a contract (Article 20 GDPR);

Right to define the fate of User data after their death and to choose to whom CHEMOFORM AG should communicate (or not) their data to a third party they have previously designated.

Our site and our company cannot oppose the request to exercise their rights by users.

This request can be made at any time electronically at the following address: contact@chemoform.fr.

Requests will be processed within ten (10) business days, except for compelling reasons advanced and justified by our company justifying an extension of the deadline.

8 – REFERRAL TO THE CNIL

If our Company does not satisfy the user's request, the user is entitled to refer the matter to the CNIL (French National Commission on Information Technology and Civil Liberties, https://www.cnil.fr) in order to enforce their rights.

9 – MINIMUM AGE

In accordance with the provisions of Article 8 of the GDPR, we do not collect, directly or indirectly, personal data of persons under sixteen (16) years of age. Users under sixteen (16) years of age are invited to obtain the consent of a legal representative — required by CHEMOFORM AG — so that their personal data may be collected.

CHEMOFORM AG reserves the right to request proof of this consent from the legal representative. The liability of our company cannot be sought in case of provision by any user of personal data concerning a minor under sixteen (16) years of age.

10 – DEFINITION OF COOKIES

The user is informed that a cookie is a small file placed on the user's device (computer, tablet, or mobile device) by our site during browsing. It does not contain any personal information but allows the link between the user's device and their preferences for use and experience on our site (e.g., location, language, character size). Cookies cannot in any way damage the user's device.

11 – CONSENT REGARDING COOKIE USE

For the use of "cookie" files involving the storage and analysis of personal data, the user's consent is always requested. This consent is valid for thirteen (13) months, after which a new authorization will be requested from the user.

12 – USE OF COOKIES

We use and collect cookies for the following purposes:

To process statistics and information on traffic on our site and to optimize it as best as possible;

To offer our users a smooth browsing experience by adapting the presentation of our site to the display preferences of the user's device;

To remember information provided on the platform by the user (account access, content of an order basket, etc.).

The cookies present on our site are: Google Analytics.

13 – OPPOSITION AND CONFIGURATION

All users of the website https://www.chemoform.fr can object to the recording of "cookies" by configuring their browser in one or more of the following ways:

Open a private browsing window;

Configure cookies via the "Cookies" widget available on the homepage of our site;

Configure the computer so that a message appears asking you to accept or refuse cookies on each site or systematically;

Or any other means available to the user.

At any time, the user can choose to express and modify their cookie preferences.

Our Company disclaims all liability for the consequences related to the operation of the site and any services offered resulting from:

The user's refusal of cookies;

And/or the inability of the site to record or consult the cookies necessary for their operation due to the user's choice.

14 – BROWSER SOFTWARE SETTINGS

The user can configure their browser software to set their preferences regarding the use of cookies:

For Internet Explorer;

For Safari;

For Chrome;

For Firefox;

For Opera;

The user can also configure their browser to accept or refuse cookies on a case-by-case basis before installation, or delete cookies from their device.

The user is informed that by configuring their browser to refuse cookies, certain features of our site may not be accessible, and our company or the host cannot be held liable in this regard.

15 – MODIFICATION AND ACCEPTANCE OF THE PRIVACY POLICY

The version currently published on our website is the version in force of this policy.

CHEMOFORM AG reserves the right to modify it at any time in order to comply with applicable legal obligations. It is therefore the responsibility of each user to consult this policy regularly to stay informed of the latest changes that may be made to this policy.

By browsing our site, the user acknowledges having read, understood, and accepted this privacy policy.

16 – APPLICABLE LAW

These site terms of use as well as the privacy policy are governed by French law and are — in case of dispute — subject to the exclusive jurisdiction of the competent courts of Paris, subject to a specific attribution of jurisdiction arising from a particular legal or regulatory text.